Product Support: Overview

Field Service
Our Field Service Technicians have the experience and tools to troubleshoot fast. When Pinnacle Cranes Field Service Technicians arrive on the job site, customers breathe a sigh of relief. Their first priority is to get equipment up and running. Their trucks are fully loaded with state-of-the-art tools and diagnostic equipment. They carry programs with specs for every Link-Belt, Elliott and Shuttlelift crane, including genuine parts lists, service manuals, and updates. But more than all of these tools, is the knowledge that each bring to the job that keeps equipment running. For Field Service Technicians, service and dependability are one and the same.

In-Shop Service
With the most highly trained service technicians, Pinnacle Cranes provides quality in-shop repairs with guaranteed workmanship. We have state-of-the-art facilities with over 85,000 square feet under one roof. Our shops are equipped with overhead hoists, yard cranes, large forklifts and special tooling which allows us to get your equipment in and out quickly.

Paint Shop
At our Paint Shop, Pinnacle Cranes can help restore the value of your equipment while protecting it with a reasonably priced, high-quality finish. Your equipment will be turned around quickly in our state-of-the-art 10,000 square foot facility, where we can sandblast and paint almost any type of mobile equipment.

Parts
When it comes to parts, we have the right people, ready to deliver the right part, at the right time. No one knows your Link-Belt, Elliott & Shuttlelift equipment better than our trained Technical Specialists and no one provides faster, more efficient customer service than our parts and service representatives.

Paint Shop
Pinnacle Cranes can also serve your hydraulics needs with our dedicated staff of highly-trained Hydraulic Technicians and Machinists.

Engines
Link-Belt truck cranes and rough-terrain cranes are exclusively Caterpillar-powered. This allows us to utilize the extensive Caterpillar Dealer Network and obtain necessary parts & services quickly.

Link-Belt Preferrece
Ownership has its privileges. Link-Belt Preferred gives Link-Belt crane owners instant access to vital information via the web. All technical publications, including parts pages, service manuals and operator manuals for virtually every Link-Belt working crane are available on-line through Link-Belt Preferred. Current literature can also be found at this customer-focused site. Measure the Link-Belt difference when it comes to providing instant, accurate information for Link-Belt crane owners anywhere in the world. Additional Information is available at www.linkbelt.com.

 

Visit the other divisions
of Carolina Tractor:
Carolina CatHydraulics ExpressLiftOneEngineered Solutions
Web site design & web development by E-dreamz